Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You can find almost all the answers to your questions in the user–friendly Help Center built into Maxelerator Ltd’s Web Hosting Control Panel. It offers an exhaustive knowledgebase with frequently asked questions and detailed instructional articles contributed by our capable technical support team.

  • Top quality support service
  • Tutorial Video Clips

  • If you would like to see how a task is done or how an issue is solved, instead of just reading about it, then take a look at our compilation of how–to video tutorials. They cover a variety of different issues and will help you swiftly find your way around the Web Hosting Control Panel.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 help desk service with a one–hour ticket response time guarantee. A team of seasoned tech support engineers will be available to you to attend to all the questions that you could possibly have. During non–peak times, a reply will be supplied within just twenty minutes.