Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Resolution Warranty

  • Our team of service technicians will do their best to respond to your help inquiries within up to 1 hour. If, however, the difficulty you have come across requires help from our Admin =Department,= we are going to send the ticket to the person on duty and will write a comment to let you know.

  • Top quality support service
  • Professional Tech Help Service

  • Our customer assistance Dept is going to be on duty for you day and night to to attend to all help inquiry tickets that you send to us. We offer technical help and support for all programs that are installed in advance on your server. These include our in–house developed Web Hosting Control Panel, the chosen Operating System and also the server admin panel (in accordance with the VPS type).

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that is offered for free with your virtual server, you can discover an informational Help section, that features everything you should be aware of when working with your web sites and apps. We have introduced a range of how–to articles and reviews and video guides that show the essential web site supervision tasks in an easy–to–understand manner.