Q: What precisely does website migration imply and what does it include?
A: If your current web hosting provider can no longer meet the requirements of your site, or when you undergo constant network downtime, or if you are forced to wait for hours for the client care staff to get back to you, it may be a smart idea to switch your provider, i.e. to migrate all the files for your websites as well as your databases from your present provider to your new provider. At Maxelerator Ltd, we realize that this can often be hard & time–consuming. That’s why we will perform all that for you for free!Our highly skilled technical staff will move your website content from your present hosting provider to us. Our technicians have plenty of experience migrating websites and are able to take care of everything – from a conventional WordPress–based blog or Joomla™ CMS–based web site, to a very complex, custom–built web app.
Q: How much time will it take for my site to be transferred over to your platform?
A: While we cannot give you an exact time window, since there are lots of factors, among them the size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll do our best to move your web site within 48 hours, and in some cases – within 24 hours (if the website content is not very large).
Q: What data will I be required to give to your Website Migration Department?
A: We don’t request any sensitive information. We will need, however, the login information for your old web hosting account as well as the name of the site that you wish to move.
Q: My current hosting account has delicate data inside. How can I rely on you?
Q: Will my site be unavailable during the migration?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your former hosting provider. Once the transfer is done, we’ll make sure that everything is functioning correctly and that the integrity of your data is not affected before telling you that the transfer is done. Then we’ll instruct you how to move the domain name over to your web hosting account with us and how to edit your DNS settings.
Q: Will my old hosting provider have to do anything?
A: While we transfer your website content, your web hosting provider won’t be aware of the transfer at all. We will never contact them in any way.
Q: Does it make a difference what platform my present provider is using?
A: We support all Linux–based web hosting platforms. Fundamentally, if we can access your Control Panel, we’ll be able to migrate your site.The only platforms that we don’t support are closed–source site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.