Installation and Troubleshooting
Discover more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
Besides having more system resources, a very good reason why you may get your own hosting server and use it instead of a shared Internet hosting plan is the fact that you could install and run a large selection of software. With a shared account, you can use programs, that do not require root access and aren't installed server-side, so in the event that you need specific software for your Internet sites, you cannot install it on a shared server. This is not the situation with a server of your own in which you are able to install anything you need. The downside is that you may not have much experience and dealing with your own machine is more challenging that managing a shared hosting account in which the company takes care of the majority of things. This is why we offer another service for our hosting server packages called Installation & Troubleshooting and you can take advantage of it any time that you come across any problems with the administration of your hosting server.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any one of the dedicated web hosting plans
which we offer at any time that you need it. If you need any custom work from our administrators as soon as your hosting server is prepared, you'll be able to acquire the upgrade during the hosting server signup procedure, or if you need something to be performed later on, you could add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 60 minutes work from our administrators on your server, so in case you come across any problems to install a third-party piece of software or some application gives errors and does not work the way it ought to, our specialists shall assist you in a very timely manner. If a task takes less than an hour, the rest of the time shall be available for future tasks and you'll be able to see it in the billing area. This upgrade is ideal in the event that you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it includes.